Process
How It Works
Hiring equipment with Dex & FX is simple, fast, and stress-free.
01
Submit a Hire Request
Use our online form to tell us your dates, event type, and what equipment you need. Takes less than 5 minutes.
02
We Confirm & Quote
We'll review your request and get back to you quickly to confirm availability, answer any questions, and provide a final quote.
03
Delivery or Collection
Choose to collect from us for free, or we deliver and set up at your venue. Full setup and cable management included with delivery.
04
Enjoy Your Event
Your equipment is ready to go. After your event, simply return it or we collect — and we're always on hand if you need support.
FAQs
Common Questions
Where do you deliver to?
We cover Teesside and the wider North East. Delivery pricing is based on distance from our base in TS1. Enter your postcode in the hire request form for an instant estimate.
How far in advance should I book?
We recommend booking as early as possible, especially for weekends and peak dates. That said, we can often accommodate last-minute bookings — just get in touch.
Do you offer setup and collection?
Yes — with our delivery option, we deliver, set everything up, and collect after your event. For collection hires, equipment is ready for you to pick up.
What if equipment gets damaged?
You are responsible for equipment during the hire period. We ask all hirers to sign our hire agreement. We'll assess any damage and discuss repair or replacement costs.
Can I hire just one piece of equipment?
Absolutely — you can hire individual items or put together a full package. Use our online form or get in touch for a custom quote.
What payment methods do you accept?
We accept bank transfer. Payment is required before the hire date.